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Translation
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Global
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Auto-Translate Incoming Emails with MailHook
Break language barriers automatically. Receive emails in any language and translate them before they hit your CRM or Support Desk.
The Global Inbox Challenge
If you run a global business, you get emails in languages you don't speak. Manually copying text into Google Translate is slow and disjointed.
By connecting Email to Translation APIs, you can automate this.
Workflow
- Receive: Customer emails in Spanish/French/German.
- Detect: MailHook sends the text to a translation service (Google Translate API, DeepL, or OpenAI).
- Translate: The service detects the language and translates it to English.
- Route: The translated text is sent to your support dashboard or Slack channel.
Benefits
- Faster Response: Support agents understand the request instantly.
- Scale: Handle global customers without hiring native speakers for every language immediately.
- Accuracy: Modern neural translation is surprisingly good for business context.
Combine this with AI agents to even draft a reply in the original language!