Integrations
WhatsApp Integration Guide (Scale)
Set up WhatsApp delivery with verification and activation on Scale plans.
WhatsApp integration supports high-priority notifications for Scale accounts.
Setup steps
- Prepare WhatsApp integration with receiver phone.
- Complete OTP verification flow.
- Activate integration.
- Attach routing and run test.
Notes
- Keep receiver numbers normalized and verified.
- Re-verify if provider-side credentials rotate.
- Validate attachment handling according to plan capabilities.